Privacy Policy for the Cloth Collective online shop

1. Introduction

Welcome to the cloth collective shop. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you visit and purchase our online store. By accessing or using our services, you agree to the practices described in this policy.

2. Information We Collect

Personal Information: When you purchase our store, we may collect personal information such as your name, email address, shipping address, and payment details.

3. How We Use Your Information

We use the information we collect to:

a. Process and fulfill your orders.

b. Provide customer support and respond to your inquiries.

c. Send you order-related notifications and updates.

d. Improve and optimize our store and services.

4. Shopify's Role in Data Protection

Our online store is hosted and powered by Shopify. Shopify provides a secure e-commerce platform that helps us protect your personal information. Shopify's privacy practices are governed by their own Privacy Policy, which you can review here: https://www.shopify.com/legal/privacy

5. Disclosure of Information

We may disclose your personal information to third-party service providers, as necessary to provide services, such as shipping and payment processing. These service providers are obligated to protect your information and use it solely to provide their services.

We do not sell or rent your personal information to third parties, and we do not share your personal information for marketing purposes.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage method can be guaranteed 100% secure. While we strive to protect your data, we cannot ensure or warrant the security of any information you transmit to us.

7. Your Rights

You have the right to access, update, or delete your personal information. If you would like to exercise these rights or have any concerns about your data, please contact us at theclothcollective.contact@gmail.com

8. Changes to the Privacy Policy

We reserve the right to update and modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our store. It is your responsibility to review this Privacy Policy regularly.

9. Shipping and Returns

Delivery Times for Worldwide Shipping 

We’re excited to offer worldwide shipping, bringing our products directly to your door, no matter where you are! Here’s everything you need to know about our delivery times:

Estimated Delivery Time:

Worldwide: 7-14 business days

Tbilisi, Georgia: 3-5 business days

Shipping: All shipping and delivery are managed by the cloth collective.

To initiate a return, please contact our customer support team at theclothcollective.contact@gmail.com.

10. Contact Information 

Customer Support Email:

theclothcollective.contact@gmail.com

Customer Support Phone Number:

+995 591 317 160

Business Hours:

From 11.00 to 18.00 Georgia, Tbilisi time

Social Media:

https://www.instagram.com/the.clothcollective/

ინდ.მეწარმე: მარიამ თაყაიშვილი

Thank you for trusting The Cloth Collective